Case Management Tools

Case Management Tools
Tools to Help Strengthen Families and Communities



Case consultation is a case management technique that allows family service workers to draw on the perspectives and experience of supervisors, colleagues, and partners as they strive to provide families appropriate services and support. These tools present Head Start managers and family workers with useful strategies for case consultation training and developing a structure for the case consultation process. The Case Consultation Presentation Guidelines and Case Recordings help family workers organize a family’s information and share these details in consultation to ensure proper services are provided. The following information is provided courtesy of the National Program Office of Free to Grow, Mailman School of Public Health. To read PDF files, get here.

Case Management Tools Case consultation may be one-on-one between supervisor and worker, or with the entire team of workers. It may be used for solving problems with families, and it always has a focus of staff learning and growth. In partnership endeavors, there may be teams from several agencies, provided written permission has been given by the family. More>> [PDF, 1MB] See also: Tools to Strengthen Families and Communities [PDF, 20MB]

Case Management Tools. Tools to Strengthen Families and Communities. National Program Office of Free to Grow, Mailman School of Public Health. DHHS/ACF/OHS. 2006. English.