FACTS ABOUT RECALLS

What is the CPSC?

The U.S. Consumer Product Safety Commission (CPSC) is an independent federal regulatory agency committed to protecting consumers and families from products that can cause a fire, electrical, chemical, or mechanical hazard or can injure children. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

How Can It Help You and Your Family?

If you've had a problem with a consumer product or you want information, here's how to get in touch with the CPSC:

To report an unsafe consumer product or a product-related injury:

• call the CPSC toll-free Hotline at (800)638-2772; and (800)638-8270 for the hearing impaired;
• contact CPSC via electronic mail on the Internet at info@cpsc.gov
• access the CPSC Internet gopher system at cpsc.gov;
• write to request a free copy of a publication listing at:
  • U.S. Consumer Product Safety Commission Washington, D.C. 20207
• The U.S. Consumer Product Safety Commission is now also on the World Wide Web at http://www.cpsc.gov/

How Can I Get Free News Alerts

You can get up to date info from CPSC. To sign-up to receive free news alerts on product recalls and safety call 800-683-2772 for more information visit CPSC at http://www.cpsc.gov/