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Understanding a community's concerns enables staff to effectively characterize its needs and respond with appropriate interventions. This resource can be used by program directors and consultants involved in coordinating and conducting community assessments. In order to assess communities and create a community profile, program directors and consultants need to discover those things that matter to the community, what issues the community feels are most important to address, and what resources are available to bring about change. This article provides a detailed outline for assessing community needs.
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Outline for Assessing Community Needs and Resources
- Describe the makeup and history of the community to provide a context within which to collect data on its current concerns.
- Comment on the types of
information that best describes the community (e.g.,
demographic, historical, political, civic participation, key
leaders, past concerns, geographic, assets)
- Describe the sources
(e.g., city hall, maps, phone book, library, newspaper) of
information
- Comment on whether there
are sufficient resources (e.g., time, personnel, resources)
available to collect this information
- Comment on the methods
(e.g., key leader interviews, observation, ethnography,
windshield tour) used to collect the descriptive information
- Assess the quality of
the information
- Describe the strengths and problems you heard about
- Describe what matters to local people
- Discuss how you arranged
to listen to community leaders and members
- Describe who you
listened to and why
- Discuss the methods
(e.g., listening sessions, public forums, interviews, concerns
surveys, focus groups, ethnography, interviews) you used to
listen to the community
- Illustrate the issues of concern to people in the community
- Explain how important
these issues are to citizens
- Express how satisfied
citizens are with community efforts on the issues
- List priorities based on issues of high importance and low satisfaction
- Describe barriers or
resistance to solving the problem.
- Describe the resources
available to problem solving efforts
- Tell of possible solutions and alternatives suggested by the community
- Describe the needs identified by community stakeholders (optional)
- Indicate the target
populations and subgroups
- Specify who the
stakeholders are
- Describe what they wanted to know
- List the questions you asked
- Describe the methods (e.g., surveys, interviews, secondary information, small group discussion) you used to gather information
- If you used a survey, describe the sampling method
- Describe the limitations of the needs assessment
- Compile and describe the evidence suggesting that identified issues should be a priority
- Describe the community
level indicators -- those incidence or prevalence levels of
behavior or events that relate to the issues of concern (e.g. if
joblessness is an issue in the community, you may want to
collect information on the unemployment rate and the rate of job
creation in the community)
- Explain how frequently
it occurs
- Illustrate how many
people are affected by it and in what severity
- Discuss how feasible
attempting to solve it is
- Explain the possible impact and/or consequences of solving it
- Describe the resources available in or to the community that help address this issue
- Indicate what and where
the resources are. Express how we identify and tap into those
attributes that could help facilitate the process.
- Indicate who the
community leaders are. Describe the individuals and
organizations that influence the community.
- Describe how the
networks are organized. Explain how you can build on already
existing networks and effectively foster new ones.
- Depict the community projects currently in progress. Analyze and discuss what this tells us about where the community is invested and how they might be involved in the future.
University of Kansas, Community Tool Box
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Outline for Assessing Community Needs and Resources. Assessing Community Needs and Resources. Community Assessment, Agenda Setting, Choice of Broad Strategies. Community Tool Box. University of Kansas. n.d. English.
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