COVID-19 and the Head Start Community

Virtual Family Service Provision

As you prepare for your regular communication with families either by phone or electronically, review this collection of resources to support your parent, family, and community engagement (PFCE) work. The resources are organized according to the following topics:

  • Supervision and Family Services Provision
  • Employment
  • Stay Connected and Provide Emotional Support to Families
  • Connect Families to Peer Support Networks
  • Support Parent-Child Relationships
  • Family Adversity

Find additional resources on the COVID-19 and Head Start Community: Engaging Families and Children page.

Supervision and Family Services Provision

Relationship-Based Competencies to Support Family Engagement for Family Services Professionals
Supervisors and family services staff can review the 10 competencies and decide which practices to prioritize as they work with families virtually. Use the Relationship-Based Competencies as a guide for thinking creatively and planning remote service delivery.

Tips for Family Services Staff Working Remotely with Families
Find tips for family services staff and other direct service professionals who are teleworking with Head Start and Early Head Start families. Use these tips during public health emergencies, natural disasters, and other crisis situations. Staff should consult with their supervisors to address concerns about families situations.

Tips for Supervising Family Services Staff Who Are Working Remotely
Supervisors can use these tips to support family services staff and other direct service professionals who are teleworking with families. Staff can apply these tips during public health emergencies, natural disasters, and other crisis situations.

Employment

Economic Mobility Toolkit for Head Start and Early Head Start
Support families with their goals for economic stability now and in the future. Use this toolkit to plan partnerships with your local workforce development board and American Job Center. You can also use this resource to build staff knowledge as you help families find work and establish new career pathways.

Stay Connected and Provide Emotional Support to Families

Families draw strength from their cultures. Learn about ways to understand families’ cultural perspectives to strengthen your virtual work with them.

Connect Families to Peer Support Networks

Parenting Curricula Review Databases
Explore ways to offer your parenting curriculum on virtual platforms. Support parents' relationships with their children and with other parents using these curricula. Use these databases to learn about and choose a parenting curriculum.

Support Parent-Child Relationships

Family Adversity

Enhancing Community Partnerships
During these stressful times, take a look at ways to expand your partnerships with domestic violence programs for prevention and response. Use the sample memorandum of understanding template to guide joint planning to ensure child and family safety and healing.