The time will come when a problem with someone will need to be addressed and you do not want to wait too long to acknowledge that a problem exists—the earlier a problem is confronted, the easier it is to solve. This resource can be used by all staff. This article offers five ideas to keep in mind when confronting problems with others and co-workers.
Whenever two or more people work closely together, conflicts can arise. Head Start programs' staff members may find it helpful to use conflict resolution strategies to define and resolve problems, as well as prevent conflicts. Conflicts are less frequent when staff work in collaboration with each other, communicate effectively, share responsibilities, and contribute to decision making. It is recommended that staff use a strategy to prevent conflicts, revise it as needed, and evaluate its effectiveness on a regular basis.