Whenever two or more people work closely together, conflicts can arise. Head Start programs' staff members may find it helpful to use conflict resolution strategies to define and resolve problems, as well as prevent conflicts. Conflicts are less frequent when staff work in collaboration with each other, communicate effectively, share responsibilities, and contribute to decision making. It is recommended that staff use a strategy to prevent conflicts, revise it as needed, and evaluate its effectiveness on a regular basis.
Knowledge, Information, and Skills Needed to Support the Role of Head Start and Early Head Start Directors
The role of a Head Start or Early Head Start director is demanding and complex, therefore having a professional development plan helps to prioritize areas for professional growth. Program directors can use this resource for suggestions on specific skills, competencies, and knowledge that will enable them to accomplish diverse tasks.
Meet Sam and Janine. Both are new to reflective supervision. Sam is a new director and Janine is a new home visitor. Each has questions about how reflective supervision works. The information sheet for supervisors shows Sam thinking about steps she needs to take to become a good supervisor. The information sheet for supervisees shares questions Janine has about reflective supervision.