"Listening to Families" is a skill that is essential for providing responsive services to infants and toddlers with disabilities. This session builds on Volume 2, Session 1, Creating Bright Futures, and lays the foundation for building relationships with families. Relationships with families are based on good communication skills, including listening and individualizing services and supports for each family. The videos, Family Voices and Aracelly and Elizabeth, provide opportunities for participants to practice hearing what families have to say and also to explore communication when a family's culture and/or language differs from that of the service provider. Session activities are designed to allow groups to consider ideas and strategies that would enhance building relationships with families in their own programs and communities.
Last Updated: October 31, 2017