Have a Question or Suggestion?

Call toll-free (1-866-763-6481) Monday - Friday, 8 a.m. - 6 p.m. ET, or email HeadStart at eclkc dot info.

Please provide contact information if you are asking a question and would like a response.

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Please be sure to add the address (domain) "ECLKC.info" to your email Safe List.


File a Complaint

OHS's Central and Regional Program Offices work together to make sure Head Start programs meet federal requirements for the health, safety, and education of the children in their care and for program design and operation.

Local organizations who receive funds for Head Start programs are responsible for the management of their agencies, including written and approved personnel policies and procedures.

Local Issues and Complaints

If you have concerns about personnel or human resource practices within a Head Start program, first address those concerns with the management staff of the program. The next step, if not resolved, would include addressing the issue with the Governing Body of the grantee agency.

In addition, the U.S. Department of Labor (DOL) provides information on labor laws and guidance on compliance assistance to protect the wages, health benefits, retirement security, employment rights, safety, and health of America’s workforce, including migrant farmworkers.

The DOL provides contact information for each state's local Labor Office through their Wage and Hour Division.

Federal Issues and Complaints

If you are reasonably certain that a program is in violation of federal requirements or is misusing federal funds, submit a complaint against the program using the Complaints Submission Form below.

You may also report suspected or confirmed fraud or waste in a Head Start program directly to the U.S. Department of Health and Human Services (HHS) Office of Inspector General.

Examples of federal issues and complaints include:

  • Mistreatment of children, parents, or guardians
  • Poor quality of care and/or education of children in the program
  • Unsafe conditions
  • Suspected misuse of funds

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05/26/2017 20:35:41

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For all press inquiries, contact our Administration for Children and Families (ACF) Media Relations Team.

Phone: (202) 401-9215

Fax: (202) 205-9688

Email: media at acf dot hhs dot gov

For email inquiries, include your media outlet and the words "Request" or "Inquiry" in the subject line.


Last Reviewed: June 2015

Last Updated: September 11, 2015