A Reflection On:
Success

Deb, the Education Manager for a large grantee, has been asked to the HS Director’s office for a meeting. She knows that the director is getting ready for a walk through with representatives from the Regional Office and wonders if the meeting is regarding this. At the meeting it is shared that not only did the program not have any findings in its review, the review team identified School Readiness as an area of strength as well!

Accepting congratulations and kudos from colleagues, Deb walks back to her office on a high…. knowing that the work isn’t over, but confident that the systems and procedures set in place will carry them forward toward continued quality improvement.

Let’s take a step back in time and review how Deb and the rest of the management team planned and implemented procedures that led to this point. Read more… [PDF, 219KB]

Last Reviewed: June 2014

Last Updated: August 28, 2014