FirstStep: A Tool for Case Managers 
 
FirstStep is a tool developed for case managers and outreach workers to help eligible families who are homeless access federal benefit programs. Family services, parent involvement, and other social services staff may use this resource to help families understand, identify, and access benefits and resources. This literature provides important insights into issues affecting families who are homeless. 


FirstStep: A Tool for Case Managers 

FirstStep is an easy-to-use, interactive tool for case managers, outreach workers, and others working with people who are homeless. The information on this CD-ROM will help you assist your clients to access benefits from Federal mainstream benefit programs. Full text»

FirstStep: A Tool for Case Managers. HHS/HUD. n.d. English.

Last Reviewed: June 2009

Last Updated: June 19, 2013