Exercises for "A Need Arises"

Stacy is a child with a disability who requires a wheelchair and is eligible for Head Start services. She and her family have been looking forward to her enrollment in their local Head Start program. Stacy is quite capable and mobile in handling her wheelchair. During her registration at Head Start, her parents learn that the Head Start agency has no buses equipped to handle Stacy's wheelchair.

Define the problem

  • What is the immediate problem from Stacy's perspective?
  • What is the problem from Stacy's parents' perspective?
  • What is the problem faced by the Head Start agency?

Generate data about the problem

  • What do we need to know about Stacey and her Individual Education Plan (IEP)? Where would we go to find that?
  • What do we need to know about the community in which this program operates?
  • What do we need to know about the agency's transportation program?

Generate ideas/alternate courses of action

  • What are some different ways to resolve this situation?
  • How important is it that Stacy ride with other children to and from the center?

Choose among the alternate solutions

  • What are some of the pros and cons for the responses to the previous question?
  • What would be the best course of action to take when presented with this situation? Why?

Implement the solution or decision

  • Assume that this scenario has played out as written; write a conclusion that demonstrates an appropriate response on the part of the bus driver/bus monitor, and other agency personnel.
  • Who might be a resource within the program that could help brainstorm potential solutions on how to handle some of these problems?
  • What sort of training is necessary to prepare transportation staff to deal with similar situations in the future?

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Last Reviewed: April 2010

Last Updated: November 13, 2014