Exercises for "Bloody Nose"

Sandra boards her bus and is buckled into her child safety restraint system next to her friend. As the bus moves along a busy street, Sandra suddenly feels the sensation of a nosebleed. She dabs her finger against her nose and sees bright red blood. Suddenly, it gushes onto the seat and when she turns her head, blood sprays her friend seated next to her. Both children become frantic and cry out for the attention of the bus driver and monitor.

Define the problem

  • What is the immediate problem facing Sandra? Sandra's friend?
  • What are the immediate problems facing the bus monitor/bus driver?
  • Is there likely to be a perceived problem among the parents of any of the children involved?

Generate data about the problem

  • What do we need to know about Sandra?
  • What do we need to know about Sandra's friend?

Generate ideas/alternate courses of action

  • What are some things that can be said to Sandra to ease her state of mind?
  • What are some things that can be said to the other children?

Choose among the alternate solutions

  • What are some of the pros and cons for the responses to the previous question?
  • What woud be the best course of action to take when presented with this situation? Why?

Implement the solution or decision

  • Assume that this scenario has played out as written; write a conclusion that demonstrates an appropriate response on the part of the bus driver/bus monitor, and other agency personnel.
  • Who might be a resource within the program that could help brainstorm potential solutions on how to handle some of these problems?
  • What sort of training is necessary to prepare transportation staff to deal with similar situations in the future?

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Last Reviewed: April 2010

Last Updated: November 13, 2014