Exercises for "Under the Influence"
Max's school transportation vehicle pulls up to the bus stop one afternoon. His father is waiting there, swaying forward and backward as if standing still was impossible. Max's father pushes his head inside the bus. With slurred words, he shouts, "Max, get out here NOW! Hurry up." He leans heavily against the bus and mutters under his breath. His sour breath filters through the front of the bus towards the bus driver and bus monitor. They notice that the father seems unable to stand without support.
Define the problem
- What is the immediate problem facing the bus driver/bus monitor?
- What is the immediate problem from Max's perspective?
- Does this represent a potential problem to the Head Start agency as a whole?
Generate data about the problem
- What do we need to know about Max?
- What do we need to know about Max's father?
Generate ideas/alternate courses of action
- What are some different ways to resolve this situation?
- How can the bus driver/bus monitor communicate with Max?
- How can the bus driver/bus monitor communicate with Max's father?
Choose among the alternate solutions
- What are some of the pros and cons for the responses to the previous question?
- What would be the best course of action to take when presented with this situation? Why?
Implement the solution or decision
- Assume that this scenario has played out as written; write a conclusion that demonstrates an appropriate response on the part of the bus driver/bus monitor and other agency personnel.
- Who might be a resource within the program that could help brainstorm potential solutions on how to handle some of these problems?
- What sort of training is necessary to prepare transportation staff to deal with similar situations in the future?
Last Reviewed: April 2010
Last Updated: November 13, 2014