Checklist: Obtaining Feedback from Constituents: What Changes are Important and Feasible?

By obtaining feedback, we simply mean asking questions to determine something you want to know. Head Start directors and the community assessment planning team can use this checklist to make sure key actions are taken when obtaining information.

 


CHECKLIST

Here, you'll find checklists summarizing the major points contained in the text, ready to use.

___You know what it means to obtain feedback from constituents

___You decided whether to use formal or informal feedback

If using formal feedback:

___You have decided whether to use personal interviews, phone surveys, written surveys and questionnaires

___You have determined how to obtain feedback from constituents

___You know what I want to know

___You know who has already done this

___You know who I want to ask

___You decided if you want to obtain information in an open or closed manner

___You know how many people you would like to ask

___You know how you want to ask people

___You have decided how you'd like to conduct your survey: written or oral

___You have decided on the format of your questions: open or closed

___You have removed all possibility of bias from your survey

___You know you should thank respondents ahead of time, let them know how you'll use any information that you gather, and thank them again afterwards

___You understand you shouldn't ask questions you're not going to use

___Remember to enclose a self-addressed stamped envelope

___Don't be frustrated if only a small number of mailed surveys are returned

Source: University of Kansas Community Tool Box

Checklist: Obtaining Feedback from Constituents: What Changes are Important and Feasible? Nagy, Jenette. University of Kansas Community Toolbox. University of Kansas. n.d. English.

Last Reviewed: October 2012

Last Updated: August 11, 2015