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Early Childhood Job Center

Posting Date:
09/30/2024
Closing Date:
10/30/2024
Job Title:
Receptionist- Coos Bay
Job Position:
Management
Organization:
South Coast Head Start
Email Address:
hr@orcca.us
Website:
https://www.orcca.us/careers
City/Area:
Coos Bay
State:
OR
Zip Code:
97420
Duties:

PRIMARY PURPOSE:

Serve as receptionist/greeter/first point of contact, oversee the South Coast Head Start Reception area, and perform other related functions pertaining to the Child & Family Resource Center and South Coast Head Start Program.

 

ESSENTIAL JOB FUNCTIONS (Reason position exists is to perform these functions.)

  • Greet visitors in a professional and personable manner; direct them to appropriate staff.
  • Provide information and direct clients and community members to appropriate Head Start and ORCCA Programs.
  • Answer questions about organization and provide callers with address, directions, and other information.
  • Maintain friendly and helpful attitude at all times.
  • Monitor visitor access and issue passes when required.
  • Effectively operate multi-line telephone and message systems.
  • Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate staff or department.
  • When necessary, take complete messages including full name and phone number.
  • Open and close facility including check/forward any messages and/or faxes left on phone system, turn on/off various office machines, and unlock/lock front doors.
  • Perform various clerical duties including, but not limited to word processing, filing, copying, collating, comb- binding, laminating, data entry, scanning, etc.
  • Operate Microsoft Office programs, data-bases, and email system.
  • Complete work orders submitted by staff within designated timelines.
  • Assist with maintaining adequate office supplies at the front desk/work station.
  • Receives, sorts, and routes mail and incoming deliveries to appropriate staff/sites.
  • Perform additional duties as assigned.

INDIVIDUAL AND TEAM EXPECTATIONS

  • Attend staff meetings, center meetings, and/or other workshops/meetings as notified
  • Maintain a positive attitude regarding ORCCA and all its programs along with the Head Start program and philosophy
  • Model behaviors that demonstrate an understanding, acceptance and welcoming of diversity
  • Maintain respect and positive communication regarding all children, families and staff.
  • Maintain confidentiality of client and staff information.
  • Maintain open, two-way communication with staff
  • Accept suggestions and guidance from supervisor and other management staff
  • Seek feedback on job performance and evaluate suggestions and guidance to incorporate in performance
  • Commit to further training. Develop an individual training plan using program tools, as appropriate.
  • Communicate with supervisor regarding any needed changes or concerns with work schedule.
  • Adhere to agency procedures as a mandated child abuse reporter
  • Regular attendance is a requirement of the position.
  • Ability to perform the job with or without reasonable accommodations
Qualifications:

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • High School Diploma or GED required
  • Two years of reception experience preferred
  • Bi-lingual (English/Spanish) preferred
  • Strong computer knowledge & skills
  • Excellent organizational skills
  • Excellent communication skills and telephone etiquette

OTHER REQUIREMENTS

  • Must be enrolled in the Oregon Department of Education-Child Care Division Central Background Registry at time of hire and update it as required.
  • Pediatric First Aid/CPR Certification within 30 days of hire and update it as required.
  • Oregon Food Handler’s card or ServSafe® Food Safety Certification within 30 days of hire and update it as required.
  • Health Appraisal within 30 days of hire and update it as required.
Instructions:

For the full job description and to apply, please visit our website at www.orcca.us/careers