Head Start program leadership can use the information here to better understand Head Start regulations and other considerations for hiring a human resources (HR) professional. It is up to local programs to determine how their staff meet Head Start regulations.
Staff Qualifications: Steps for Programs to Consider
Follow these steps to help guide you in the process of determining and justifying how your HR professional meets the Head Start Program Performance Standards (HSPPS).
- Read the HSPPS:
- Gather information to know your program's needs and expectations, based on:
- Community, family, and child needs
- Program goals including school readiness goals
- Your existing continuous quality improvement system
- Use all available information to ensure your program has:
- Human resources and professional development policies and procedures to help meet minimum regulatory compliance and move toward excellence
- Clear program goals, including school readiness goals
- Qualified staff who can effectively support your program's goals and service delivery
- An ongoing monitoring process that identifies and addresses challenges in hiring and retaining qualified staff
What are the requirements?*
A program should assess staffing needs in line with the human resource complexity of the organization and applicable human resources requirements. It should secure the regularly scheduled or ongoing services of an HR professional with sufficient education and experience to meet its needs.
For HR professionals to perform their job functions effectively, they need to have three critical types of skills.
- Acquire and develop the talent necessary to pursue organizational goals
- Maintain a satisfied and engaged workforce while minimizing unwanted employee turnover
- Develop a total rewards program that maximizes the effectiveness of the organization's compensation and benefits
- Create and set the strategic direction of the HR function that is fully aligned to organizational goals
- Ensure that the organization's talent pool has the skills and capabilities to achieve organizational goals
- Promote positive relationships with employees
- Leverage technology to improve HR functioning
- Manage the workforce to achieve organizational objectives
Manage organizational risks and threats to the safety and security of employees
- Contribute to the well-being and betterment of the community
- Comply with applicable laws and regulations
In addition to meeting the requirements in the HSPPS related to HR staffing (45 CFR §1302.91(a)), programs need to ensure that HR professionals have the knowledge, skills, abilities, and other characteristics (KSAOs) to perform their functions effectively. These include:
Leadership and Navigation: Create a compelling vision and mission for HR that aligns with the strategic direction and culture of the organization to accomplish HR and organizational goals, lead and promote organizational change, navigate the organization, and manage the implementation and execution of HR initiatives
Ethical Practice: Maintain high levels of personal and professional integrity and act as an ethical agent who promotes core values, integrity, and accountability throughout the organization.
Diversity, Equity, and Inclusion (DE&I): Create a work environment in which all individuals are treated fairly and respectfully, have equal access to opportunities and resources, feel a sense of belonging, and use their unique backgrounds and characteristics to contribute fully to the organization's success.
Relationship Management: Create and maintain a network of professional contacts within and outside of the organization, build and maintain relationships, work as an effective member of a team, and manage conflict while supporting the organization.
Analytical Aptitude: Collect and analyze qualitative and quantitative data, interpret and promote findings that evaluate HR initiatives and inform business decisions and recommendations.
Recipients have the flexibility to implement higher or more stringent requirements than those outlined in the regulations.
What else do I need to know?
- Programs have the flexibility to determine how a baccalaureate degree in human resources, business, communications, or a related field meets the requirements for this position.
- Programs can contract services for human resources management. If contracting this service, the contracted entity must meet the exact same requirements as an employee. The contract must detail the specifications as required by your program.
Considerations for Hiring Staff
- Programs should consider pertinent qualities when hiring, such as whether the candidate has:
- The skills necessary to exercise prudent stewardship of program resources by making decisions based on human resources data and applicable federal, state, and program financial requirements
- The skills necessary to minimize the program's fiscal and legal risks by assessing exposure to liability, improving internal controls, and other program practices, and training staff and monitoring their compliance with requirements
- The skills necessary to recruit talented employees and volunteers; manage onboarding, training and professional development; manage salary and benefits packages and staff health and wellness initiatives
- The skills necessary to carry out HR management tasks, such as: track payroll, handle employee grievances, retain effective employees, plan for succession
- Deep knowledge of HR management research outcomes and ability to consider and adopt as appropriate evolving practices in the HR field
- Critical thinking skills
- Ability to ensure a safe workplace culture
- Consider requirements detailed within the state/territory early care and education system (e.g., licensing requirements, requirements included within the Quality Rating and Improvement System).
- Access the Head Start training and technical assistance system and Regional Office program professionals as needed for guidance in hiring and managing HR professionals.
Considerations for Professional Development
- Programs must ensure that the HR professional uses professional development to increase the knowledge and skills needed to provide high-quality, comprehensive services within the scope of their job responsibilities.
- Programs must ensure the HR professional is trained on methods to handle suspected or known child abuse and neglect cases in compliance with applicable federal, state, local, and tribal laws.
- Programs should provide employees with continuous learning opportunities, including opportunities for upskilling and reskilling.
Where can I find more on this topic?
- Head Start Regulations
- Foundations for Excellence: A Guide for Five-Year Planning and Continuous Improvement
- SHRM Body of Applied Skills and Knowledge
Resource Type: Publication
National Centers: Program Management and Fiscal Operations
Program Option: Center-Based Option
Audience: Directors and Managers
Last Updated: March 21, 2023